Technology Solved
A member of the Computer Troubleshooters franchise network


“I have been delighted with Computer Troubleshooters service. I have had instant action and this is important when the computer has died and suddenly your web business is offline. Prompt, friendly service and problems explained in ‘English’ not computer jargon is a great help. I have peace of mind knowing that I have someone reliable, honest and who cares about my computer.”

– Mary Metcalf, Kiwiquilts, North Shore, Auckland

“We were unfortunately just above the epicentre and, despite an office which looked like a warzone, we were able to get up and running as soon as power was restored. This is a real testament to fall-back planning, redundancy and excellent back-up processes! Many thanks to Graham and the crew at Computer Troubleshooters”

– Greg Morehouse, Managing Director, Engineering Analyst, Christchurch

“Computer Troubleshooters have been the Porter Groups off site IT support providers for seven years. During this time the Porter Group of Companies have experienced a large growth spurt and we have continually reviewed and updated our computer requirements.

One of the things we like about Dennis and his team is that they are a small company, but the wealth of knowledge within the company, and the networks they have means that if they do not have an answer to the problems we are experiencing at the time, they are able to find out. We also like the fact that we can establish relationship with his staff, and it’s not a different person each time – who responds to our service calls.

In summary Computer Trouble shooter, have the four “P’. They are a professional progressive, proficient Company – but they have not forgotten the personal touch. We would have no hesitation in recommending them to end users”

– Anne Purnell, Porter Group Administration Manager, Hamilton

“Computer Troubleshooters were recommended to us and we feel incredibly fortunate to have engaged their services. Ryan has a total understanding of the specialist requirements of our business and the necessity to have zero down-time when it comes to computer stability and reliability. He has created an infrastructure that we have total confidence in and can rely on.”

– David Polson, Lawyer, Dunedin Hamilton

“I am very happy as Raymond has been looking after us now for many years and is reliable. We only use Raymond’s services. We want only one person to work on our computers as this provides us with assurances that would not be available if we used different IT people….even from the same firm. We get Raymond…if he moves to another outfit, we’d be moving with him. We can and do recommend Ray to others as he has looked after us well over the years.”

– LIFE-TIME Financial Group, North Shore City Auckland, New Zealand

“I recently had the opportunity to experience your excellent service from Antony, thank you and I appreciated the follow up call.”

– Bernice Savage, Lodge Real Estate, Hamilton

“Raymond has a prompt response time, friendly personal contact & interested in helping our business achieve best computer use in our budget that we agreed to. Quite satisfied with day to day service and advice on future planning to upgrade hardware. He is definitely attuned to client’s day to day requirements. Advice given when judged appropriate. Very pleased with hardware dependability”

– Lamb & Associates Ltd, 234D Bush Road, Albany, Auckland

“MacLeod & Associates have found Computer Troubleshooters excellent to work with as they strive to meet our objectives, within budget and timeframes. In this respect they have meet all expectations and they display initiative in seeking resolution to difficult problems.
They are pro-active and work excellently with our staff; this has resulted in less downtime than with any other provider that we have used in the past.”

– Stewart MacLeod, MacLeod & Associates Ltd, Dunedin

“We are very satisfied with the easy to understand advice we get from Raymond and his team, the excellent prompt service, can do attitude and also the value for money provided in both products and also charged hourly rates for what is done. Also – the referal to a HK based computer troubleshooter when I had an issue when i was away. Less frustration, good security in terms of know backups all done and all systems in good shape for busy times.”

– Moneuan Ryan – Jet Design Studio Ltd, Mairangi Bay, Auckland, North Shore

“CTS is always contactable, readily available when called to come to the offices and is always extremely efficient, proactive and pleasant to deal with. We can honestly say, any company looking to employ Computer Troubleshooters to keep an eye on their computer network can rest assure their IT will be in the best of hands.”

– Judd de la Roche, Living Corporation Limited

“Dennis and his wife Judy have been our brains trust and support people since 1999. The service has always been prompt, reasonably priced and we were always informed and kept up to date with what was happening with our computers. Both Dennis and Judy are great networkers in the Waikato area and by them introducing us to parts of their network, has been of great value to our business. They introduced us to one of their marketing friends who helped us get through a particularly difficult time when we needed some direction. The advice given helped us get traction and gave us direction and helped get us to the success that we enjoy today. They added enormous value to their service with us and responded to a need that was not just an IT issue. Thanks Dennis & Judy!”

– Mike E. Kennedy, Advancing Businesses & DressU2Win, Hamilton

“Raymond is excellent, always easy to contact, promptly makes an appointment to help and has resolved problems with a quick phone call. The Cost of work is very reasonable and we are very happy with the service. As I rely on my computer for my business it is important to have prompt service so I’m not offline for too long. I would certainly recommend Raymond to others and have done so.”

– Adrian Ward, Auckland, New Zealand